Hilton Playa del Carmen Resort

Hotels & Resorts
Playa del Carmen
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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FROM 299,00 (USD $)

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Constituyentes No 2, 77780 Playa del Carmen, Mexico

➤ Hilton Playa del Carmen, an All-Inclusive Adult Only Resort | Quintana Roo

Situated on the beautiful Maya Riviera and within walking distance to the famous Fifth Avenue, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and endless activities and entertainment.

Rooms in this resort have garden or ocean views, hot tub, LED TV with satellite channels, complimentary Wi-Fi, plush bathrobes and slippers, BOSE sound system, bathrooms with luxury amenities, a fully-stocked premium mini bar and turndown service.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers guests a variety of activities, adventures and excitement. With nightly live music, daily social entertainments, an on-site library and boutique shops, there is something for everyone.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort features 7 specialty restaurants serving Mexican, Asian, and Mediterranean and International dishes.

While at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort guests can learn about wine tasting, receive tennis lessons, plan tours and excursions with the hotel's tour desk, or simply relax and enjoy the beautiful views from private balconies.

See photos for Hilton Playa del Carmen Resort

Review score

Based on 81 reviews

Facilities

Cleanliness

9.2

Comfort

9.2

Value for money

8.3

Location

9.3

Total

8.6

Free WiFi

8.5

Room choices in Hilton Playa del Carmen Resort

X 4

Junior Suite - 2 Double Beds

X 4

Junior Suite Garden View - 2 double beds

X 4

Junior Suite Swim-Up - 2 Double Beds

X 4

Junior Suite with Pool View

X 4

Junior Suite Ocean View - 2 Double Beds

Junior Suite Garden View - 1 King Bed

Junior Suite Oceanfront - 1 King Bed

King Suite with Balcony and Pool View

Junior Suite Ocean View - 1 King Bed

Junior Suite Swim-Up - 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed

One-Bedroom Suite - 1 King Bed

Presidential Suite - 1 King Bed

Junior Suite - 1 King bed

Junior Suite Oceanfront Walk-Out - 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed

Hilton Playa del Carmen Resort Services

Internet	WiFi is available in public areas and is free of charge.
Bathroom	Toilet paper, Private bathroom, Toilet, Bath
View	View
Outdoors	Picnic area, Outdoor furniture, Beachfront, Sun terrace, Terrace, Garden
Activities	Bingo, Aerobics, Live sport events (broadcast), Live music/performance, Themed dinner nights Additional charge, Beach, Tennis equipment, Evening entertainment, Entertainment staff, Billiards, Golf course (within 3 km) Additional charge, Tennis court
Media & Technology	Flat-screen TV
Food & Drink	Coffee house on site, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Parking	Free private parking is possible on site (reservation is not needed)., Accessible parking
Reception services	Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Cleaning services	Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, Smoke alarms, Security alarm, 24-hour security, Safety deposit box
General	Shared lounge/TV area, Designated smoking area, Air conditioning, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Outdoor swimming poolFree!	Open all year, Pool with view, Shallow end, Swimming pool toys, Pool bar
Wellness	Personal trainer, Fitness classes, Yoga classes, Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hammam Additional charge, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna
Languages spoken	English, Spanish

Hilton Playa del Carmen Resort Terms and Conditions

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children are not allowed.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Groups	When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods	Cash Hilton Playa del Carmen, an All-Inclusive Adult Only Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

-Please note children under the age of 18 cannot be accommodated at this property.

Please note that for reservations of 5 rooms or more, additional conditions may apply. Please contact the property.

For guests looking to use the hydrotherapy (wet areas) facilities only; at the Spazul will have a charge of USD $19.00 per person per day.

Our Hydrotherapy area includes the following services:Sauna,Steam Bath,Cold Plunge,Jacuzzi,Relaxing Areas and Snacks.
For guests who are buying any spa treatment, the hydrotherapy facilities and area are included in the treatment/spa service. So only for those who want to use only the hydrotherapy will have to pay the USD$19.00 dollars per person.

Other known names for Hilton Playa del Carmen Resort

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Hilton Playa del Carmen Hotel

Hilton Playa del Carmen an Resort-Formerly The Royal

Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal

Hilton Playa del Carmen an

Hilton Playa del Carmen an Resort

Hilton Playa del Carmen an All Inclusive Resort

Frequently asked questions about Hilton Playa del Carmen Resort

How do I get the best price guarantee for Hilton Playa del Carmen Resort?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hilton Playa del Carmen Resort. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hilton Playa del Carmen Resort?

WiFi is available in public areas and is free of charge.

Is there free parking available at Hilton Playa del Carmen Resort?

Free private parking is possible on site (reservation is not needed)., Accessible parking

What are the outdoor activities at Hilton Playa del Carmen Resort

Picnic area, Outdoor furniture, Beachfront, Sun terrace, Terrace, Garden

What languages are spoken at Hilton Playa del Carmen Resort?

English, Spanish

What are the general services offered at Hilton Playa del Carmen Resort?

Shared lounge/TV area, Designated smoking area, Air conditioning, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Hilton Playa del Carmen Resort?

Pets are not allowed.

What is the check-in time at Hilton Playa del Carmen Resort?

From 15:00

What is the check-out time at Hilton Playa del Carmen Resort?

Until 12:00

100% real reviews of Hilton Playa del Carmen Resort

If you have any questions regarding the facilities or services provided at Hilton Playa del Carmen Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United States of America

Marlene

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

So far we had a great experience thanks to Adriano on the front desk that help us during our stay and make my son’s birt

Ambiance and location

Rooms outdated

United States of America

Bibiana

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Our stay was amazing. It made out honeymoon even better we will definitely come back!!

Very clean and elegant feel.

Nothing! Everything was great.

United States of America

Julie

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Fantastic Trip for our Family

Fun activities by the pool, proximity to 5th Avenue

Canada

Rakshak

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Exceptional

The property is located right in the center of Playa Del Carmen. Once you check in you can visit almost anywhere on foot. The porperty in itself was quite big, its a sea side resort. The room was spacious and was very well maintained. They had tons of activities throughout the day. The food at all restaurants was of great quality and tasted amazing. Also the room service was exceptional. Definitely recommend and will stay here again in future.

United States of America

Anatoly

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Exceptional

the property/architecture/layout

Austria

Kelly

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

An excellent all-inclusive experience

This was a top-tier, all-inclusive experience! The resort itself is quite pretty, with direct access to the beach. There were different activities every day like: Foam Party, Minute-to-Win-it games, dancing lessons, etc. And every evening was live music and a show, the performances were truly high-quality. The drinks were tasty and readily available :) The restaurants offered a lot of different options, some better than others. I can recommend the 'taco bar' at Rincon. The pools were nice, we didn't even get around to each! And the spa offered affordable packages for massages and beauty treatments. We did the "Spiritual Journey" for couples and found it well worth it. The staff were all very friendly and helpful, the room was cleaned daily. We booked a room with in-suite jacuzzi but never ended up using it. The bathroom was nice with separate water closet and walk-in shower. The location was great, walkable to the main downtown area with many restaurants, bars, and shopping.

Nothing negative to report.

United States of America

Karen

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Wonderful

Beautiful property, well maintained, very nice staff. Good beach, good location. Large room. Some of the best food i have had at an all inclusive.

No umbrellas or shade on beach unless you pay for a cabana. Awful margaritas. Some of the restaurants too cold and windy at night. Towel shortage. NYE special dinner expensive but very good. Need way to block wind. Lobster needed lime. Dessert not good.. NYE show couldn't be seen unless you paid for a table up front.

United Kingdom

Jill

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

lovely resort, worth a visit

great location close to all shops bars etc if you want to venture out.

reception staff were a bit rude and also maybe a translator. thing but not clear at all when explaining things. this led to a few things we had planned needing to be cancelled.

Germany

Mike

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Could have spend more days!

Everything! Have nothing luxurious like that to compare with

Pricey but worth it

Brazil

Armando

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Exceptional

everything was amazing, the staff, the food, the facilities. I love to be back in Hilton Playa del Carmen.

Nothing .... all was excellent!

India

Nayab

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Very Good

staff experience was great!

An incident occured in the hotel when we went for lunch at Spice on the day of arrival. we were offered coconut water that we gladly accepted with no alcohol. However, later we were told that it is cahrgeable at 12$ EACH! this was not informed to us before we accepted it. We told them that we felt this was unreasonable pricing for coconut water with no alcohol. Manager intiailly told us that waiter will have to pay out of pocket for this if we dont pay up, making us feel guilty but eventually waived off the amount. We felt this is not right and wish we did not have to face this. However, everything else was excellent other than this one experience.

United States of America

Latasha

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Great value centrally located

Mimosa and French toast

Dinner Asian restaurant

United States of America

Lidia

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Wonderful

the staff is very friendly-food is good and they have several restaurants to pick from.

The beach has some rocks- but there is nothing they can do about it.

Ireland

Ciaran

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Excellent stay, Lovely Hotel with great facilities. Overall a great Holiday.

The location was excellent, Literally in the center of Town. Even Though while your in the resort it Doesn't feel tis way so you get the Best of Both Worlds. The Resort is kept to a Very high standard, absolutely spotless cleaners/maintenance are constantly at work ensuring this standard is kept.

One item in particular that could have been better, is the fact that the Private hotel beach was only accessible to Diamond Club members, I wasn't aware of this when booking. However you can upgrade/Pay for this at the hotel, Also the public beach is only a 5 min walk from Hotel. Also I would suggest that for a solo traveller this may not be the best hotel as it was mostly Couples/Groups, However this could be the same in other Hotels, I'm not singling out this hotel for this.

United States of America

Rosa

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Beautiful hotel

Clean rooms, friendly staff, lovely views

Pool hours were too short, no bars were open after a certain time. Food was not very good. Small portions and not much variety. Reservations were a must.

United States of America

Rosanna

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Was disappointed with Hilton, I am a Hilton Rewards member. The staff was the only good thing about this travel

The staff was amazing. Loved how clean the rooms and restaurants were.

Administration/front desk was not helpful a little short and uncooperative. When asked them to give me shuttle services, only gave me very expensive options. Our room’s jacuzzi was broken. Staff fixed it but gunk came out of it for a while. Never had chance to use

United States of America

Callum

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Very Good

Friendly staff, excellent service and very good food.

One of the restaurants was closed which limited variety. But menu at other restaurants had lots of other good options.

United States of America

Kia

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Exceptional

Everythinggggggg

The food could’ve been a tad better

United States of America

Maher

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Nice clean resort. Food is great, exceptional room service, friendly staff except front desk. They lack curiosity. They

Location, food, staff at all facilities except front desk

Front desk personnel, almost all seats around the main pool are dedicated/reserved/not free. A lot of rocks across the beach

Canada

Tushar

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hilton Playa del Carmen Resort

Great time with awesome services. Would def recommend.

The services provided was great along with the location. The staff did anything and everything in order to make my trip a good one. Would def recommend to friends and family. I would also visit again if I were to go back.

The drinks end a bit early by the pool along with the food bar. Apart from that the restaurants and drinks both stop by 11PM so you'll need order room services which might not be ideal. No party in the hotel after 11PM.

Contact us
Hilton Playa del Carmen Resort +52 984 877 2900

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- Hilton Playa del Carmen, an All-Inclusive Adult Only Resort -

Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.

Hilton Playa del Carmen Resort ★★★★★

FROM 299,00 (USD $)

Online booking

Book as you like

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

➤ Hilton Playa del Carmen, an All-Inclusive Adult Only Resort | Quintana Roo

See photos for Hilton Playa del Carmen Resort

Room choices in Hilton Playa del Carmen Resort

Hilton Playa del Carmen Resort Services

Hilton Playa del Carmen Resort Terms and Conditions

Other known names for Hilton Playa del Carmen Resort

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Hilton Playa del Carmen Hotel

Hilton Playa del Carmen an Resort-Formerly The Royal

Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal

Hilton Playa del Carmen an

Hilton Playa del Carmen an Resort

Hilton Playa del Carmen an All Inclusive Resort

Frequently asked questions about Hilton Playa del Carmen Resort

How do I get the best price guarantee for Hilton Playa del Carmen Resort?

Is WiFi available at Hilton Playa del Carmen Resort?

Is there free parking available at Hilton Playa del Carmen Resort?

What are the outdoor activities at Hilton Playa del Carmen Resort

What languages are spoken at Hilton Playa del Carmen Resort?

What are the general services offered at Hilton Playa del Carmen Resort?

Are pets allowed at Hilton Playa del Carmen Resort?

What is the check-in time at Hilton Playa del Carmen Resort?

What is the check-out time at Hilton Playa del Carmen Resort?

100% real reviews of Hilton Playa del Carmen Resort

Marlene

Bibiana

Julie

Rakshak

Anatoly

Kelly

Karen

Jill

Mike

Armando

Nayab

Latasha

Lidia

Ciaran

Rosa

Rosanna

Callum

Kia

Maher

Tushar

How can we help you?

- Hilton Playa del Carmen, an All-Inclusive Adult Only Resort -